Home care questions, answered

It depends on your funding. Many people pay little or nothing out of pocket using a Home Care Package or Support at Home. Private care has a clear hourly rate we quote upfront. You always get the costs in writing first.

Both, with a registered nurse leading the care. Carers handle daily support while a nurse oversees the plan and provides clinical care.

Private care can often start within a few days. Package-funded care begins once your funding is ready. If you are in hospital now, we can plan ahead so support is waiting when you get home.

Usually nursing, personal care, help with daily living, some domestic help, equipment and transport, depending on your plan. We will go through exactly what applies to you.

Support at Home is the Australian Government's home care program that is replacing Home Care Packages, bringing in-home support under one system. We can explain how it affects you and help you use your funding.

No. You can pay privately and start whenever you like, with or without a package in place.

Wherever possible, yes. We build a small, consistent team around each client so the faces stay familiar.

Yes. With nurse oversight and the right routines, many people with dementia live well at home. We also support the family and offer respite.

All of Hornsby Shire, including Hornsby, Waitara, Wahroonga, Thornleigh, Pennant Hills, Normanhurst, Asquith, Mount Colah, Berowra, Cherrybrook and Beecroft. Get in touch to check your suburb.